Texas Institute For Surgery At Presbyterian Hospit
7115 Greenville Avenue Suite 215
Dallas, TX 75231
(214) 647-5300

Hospital Owner: Proprietary
Emergency Service Offered: Yes
Type of Hospital: Acute Care Hospitals

Survey of Patients' Hospital Experiences What's This?
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.
Patients who reported that their NURSES communicated well:
"Always" 89%
"Usually" 10%
"Sometimes" or "Never" 1%
Patients who reported that they RECEIVED HELP as soon as they wanted:
"Always" 85%
"Usually" 12%
"Sometimes" or "Never" 3%
Patients who reported that STAFF EXPLAINED about
MEDICINES BEFORE giving it to them:
"Always" 72%
"Usually" 13%
"Sometimes" or "Never" 15%
Patients who reported that the area around their
ROOM WAS QUIET at night:
"Always" 85%
"Usually" 15%
"Sometimes" or "Never" 0%
Patients who reported that they were GIVEN INFORMATION about what to do during RECOVERY:
"Yes" 86%
"No" 14%
Patients who reported that their DOCTORS communicated well:
"Always" 89%
"Usually" 10%
"Sometimes" or "Never" 1%
Patients who reported that their PAIN was well controlled:
"Always" 81%
"Usually" 16%
"Sometimes" or "Never" 3%
Patients who gave their hospital a rating of:
(on a scale from 0 (lowest) to 10 (highest))
"9 or 10" 89%
"7 or 8" 9%
"6 or LOWER" 2%
Patients who reported that their ROOM and
BATHROOM WERE CLEAN:
"Always" 89%
"Usually" 7%
"Sometimes" or "Never" 4%
Patients who reported they would recommend the hospital:
"Would YES DEFINITELY Recommend" 87%
"Would YES PROBABLY Recommend" 12%
"Would NOT Recommend" 1%
Number of Completed Surveys: Between 100 and 299   Survey Response Rate: 31%